Cool & CareSupport PortalService • Safety • Technology
Cool & Care Support Services

Create Your Customer Account

One professional account for HVAC, ELV & IT, Fire & Safety and Garage support across your registered sites.

✓ Track support tickets✓ Manage site requests✓ Secure email recovery
01

Company Information

Search the Customer Master first. Existing organizations are linked instead of duplicated.

Search Customer Master
Start typing to search existing companies or register a genuinely new organization.
Automatically filled when you select an existing organization.
Used as a duplicate-company safeguard for new organizations.
Domain only is sufficient; https:// is optional.
Select one or more Cool & Care service areas.
This is the default service/reporting preference; every selected domain remains available.
02

User / Contact Details

Create an individual portal user under the selected company umbrella.

This identifies the user's responsibility within the company and at the assigned site.
03

Your Company Site & Secure Access

Link this user to an existing company site, or register a different/new company location.

This relationship is stored as Company → Site → User → Responsibility.
Minimum 10 characters.
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The company is stored once. This login becomes a separate customer user under that company and is linked to the selected site/location.

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